Family Quotes in Everything Is Illuminated

How we cite our quotes: (Chapter.Paragraph)

Quote #10

(You do not have to be shamed in my closeness. Family are the people who must never make you feel ashamed.) (You are wrong. Family are the people who must make you feel ashamed when you are deserving of shame.) (29.29-29.30)

It's difficult to tell who is talking in this section, but the first seems to be Alex and the second seems to be Grandfather. Grandfather wants to feel shame as a result of what he did, and he's counting on Alex, a person he loves wholeheartedly, to be honest with him. Is Alex the right person to do this? Maybe families have do a little bit of both: support and shame.